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  • Interior Shot of Cocktail Room at The Fontaine

hotel management services that maximize roi

Pivot Hotels & Resorts' unique entrepreneurial management style has also led to a successful "hands-on" approach to property support and oversight by employing a property-to-regional team ratio that is unmatched in the lodging industry. Because we limit each region to 7-10 hotels, we can more directly and meaningfully impact the operating efficiency and financial success of the property. 
 
This intensive regional focus, combined with our cutting-edge management systems and services, provides thorough and transparent communication/reporting, and enables us to consistently create and maximize asset value for each and every property. Find out more about how our expert management services can help you maximize your ROI and visibility.
Operations of Glendale Hotel

Operations

  • Maintains a balanced focus between guest satisfaction and margin enhancement
  • Focus on consistently outperforming the property's competitive sets and achieving the highest possible return on investment
  • Support each hotel with an experienced team of specialists in sales and marketing, revenue management, e-commerce support, technology, business systems applications, food & beverage, catering, human resources and public relations
  • Ensure that each property is properly positioned in each market, operates at its full investment potential and generates peak financial returns in guestroom, meeting room, and food and beverage sales
Food & Beverage/Catering of California Hotel

Food & Beverage/Catering

  • Manages procurement and national vendor relationships
  • Oversees national beverage programs
  • Establishes portfolio revenue initiatives and on-going in-depth revenue reviews
  • Provides retail and banquet menu development
  • Recruits key personnel and creates staffing models
  • Develops training, "best practices" and detailed shop call programs
  • Provides on-going competitive/market pricing analysis in banquet/catering and F&B retail outlets
  • Provides budgeting assistance
Sales & Marketing/Revenue of Glendale Hotel

Sales & Marketing/Revenue Management

  • Develops, coordinates and monitors sales channels
  • Sets and monitors RevPAR goals
  • Develops and implements group/transient demand strategies
  • Coordinates coverage of top accounts, including direct sales calls
  • Provides training, strategy development and "best practices" programs
  • Develops property sales and revenue management teams
  • Provides e-commerce support and strategy development
  • Participates and maximizes impact of appropriate brand programs, including:
  • Recruitment of key sales and revenue management candidates
  • Budget assistance