If our entrepreneurial management style is the heart of our mission to deliver hospitality and create value for every customer, then our centralized shared services is the backbone that assures we deliver on that promise every day. Consistently. Efficiently. Cost-effectively. And in partnership with each property.
Centralizing services such as Accounting, Payroll, Risk Management, Legal, Human Resources, Recruiting, Design & Construction, Business Development, Investment Management and Information Technology creates value for every property because it enables us to:
Coordinate and maintain the inflow of information and documentation, and ongoing internal audits
Provide strong accounting and reporting services for all property owners
Adhere to best practices for providing a secure, stable working environment in each of our hotels.
Insure that internal controls are communicated and implemented in a timely manner to safeguard owners' assets
Oversee development of software to better integrate group and transient sales and improve revenue management opportunities and yield
Protect the well-being of our team members, guests, and the owners' assets through training, education, safety procedures and insurance
Maintain the company's reputation through transparent and balanced financing, acquisition and legal practices
Aid in the identification/selection/retention of the best talent in the industry; further aided by proprietary talent development programs, ensuring that we always have a strong and deep bench
Providing renovation and capital investment services that allow our property owners to maintain high quality assets
Providing investment management oversight and solutions that allow property owners to maximize asset value